Linen shirt with sleeves

We strive to offer a seamless and reliable shopping experience for our customers.

🔹 Shipping Time

• Orders are processed and shipped within 1 to 4 days from the date of purchase. The exact delivery time will depend on your location.

🔹 Shipping Rate

• Shipping fees are calculated at checkout based on your delivery address. You'll see the exact shipping cost before completing your purchase, so you know the total price upfront.

🔹 Order Tracking

• Once your order has shipped, we will send you a tracking number to follow your order’s journey.

🔹 Shipping Locations

• We deliver to a wide range of locations. If you have any concerns regarding delivery to your area, feel free to reach out to us.

🔹 Handling Delays

• While we aim to get your orders to you as quickly as possible, some delays may occur during peak seasons or due to unforeseen circumstances. Rest assured, we will notify you promptly if any delays arise.

1. Right of Return:

   Customers have the right to return a product within 7 days from the purchase date.

   A full refund will be provided if the return conditions are met.

2. Right of Exchange:

   Customers have the right to exchange a product within 14 days from the purchase date.

   The product can be exchanged for another of equal value or higher value, with the difference paid by the customer.

3. Conditions for Return or Exchange:

   • The product must be in its original condition and unused.
   • The product must be in its original packaging with all accessories.
   • The original receipt must be provided to complete the return or exchange process.

4. Customer Rights in Case of Manufacturing Defects:

   If the product has a manufacturing defect, the customer is entitled to return or exchange the product at no additional charge.

   The defect must be reported within 30 days from the date of receiving the product.

5. Non-returnable or Non-exchangeable Products:

   • Personal items such as underwear and health products.
   • Clothing altered as per the customer’s request (e.g., tailored or modified items).
   • Discounted items or those sold as part of special promotions (unless they have a manufacturing defect).

6. Order Processing:

   Return or exchange requests will be processed within 5 business days from the date of receiving the product.

7. Shipping Fees:

   The customer is responsible for return or exchange shipping fees unless the reason is a mistake or defect in the product from the store.

Customer rights are guaranteed under the conditions outlined to ensure a comfortable and fair shopping experience.